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  • How do I book an appointment?
    Book appointment with preferred tutor on this website. Create account and confirm date and time in scheduler. 50% payment (refundable or transferable deposit) is due at the time of booking. Terms apply only within 24-hour notice for cancellation.
  • How do I receive the Zoom link for my virtual appointment?
    Confirmed appointments with no balance due, will receive an email from instructor at least 2 hours prior to virtual session.
  • How do I change or update my appointment?
    Email us at beyondtheclassroomdallas@gmail.com at least 24 hours before confirmed appointment time to cancel or reschedule.
  • What if I missed my scheduled session?
    If your scholar misses scheduled appointment time, sessions can be rescheduled within 1 week. Deposit will apply.
  • What if I do not pay my balance due?
    You will receive an email from a member of BTC to reschedule session within 1 week. After 7 days of scheduled appointment, deposit is not refundable or transferable.
  • Return Policy
    If you are unhappy with purchase due to size or color, please email at beyondtheclassroomdallas@gmail.com for exchange. For full return, please confirm shipping address and refund at beyondtheclassroomdallas@gmail.com within 7 days of shipment confirmation. Item must be in original packaging and not worn.
  • Track My Order
    For updates about your package please email beyondtheclassroomdallas@gmail.com with your order confirmation number as the subject title. Please allow up to 3 hours for response.
  • Update My Order
    For size or color, email beyondtheclassroomdallas@gmail.com with your order confirmation number as the subject title within 48 hours of placing your order.
  • Cancel My Order
    All orders must be cancelled within 48 hours of placing the order by emailing beyondtheclassroomdallas@gmail.com. Please allow 1-2 days to process refund.
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